Maintenance
BEFORE REQUESTING A MAINTENANCE REPAIR CAREFULLY REVIEW THE FOLLOWING LIST OF COMMON ISSUES AND SOLUTIONS:
Smoke detector won’t work when tested+
Monthly check and replace battery. Notify maintenance at once if not working.
Smoke detector beeps softly on and off+
Check and replace battery.
No power to plugs or switches+
Check breaker panel, fuse box or GFI switches. Check and reset.
Garbage disposal won’t work+
Push reset button on disposal or use an Allen wrench and turn.
No hot water+
Check thermostat on hot water tank. Is pilot light lit? Check breaker panel or fuses.
Hot water “TOO HOT”+
Check thermostat on tank and turn down.
Faucet or toilet leaks+
Turn off water fixture under sink or toilet at valve and notify maintenance.
Toilet plugged+
Try plunger. If still plugged call maintenance.
Sink plugged+
Remove hair from drain. Try plunger.
Heater not working+
Check thermostat. Check button or pilot light. If gas unit, is pilot light lit? Breaker tripped?
AC not working+
Change air filter. (Do this on a regular basis). Check circuit breakers. Thermostat set too low? (Don’t set lower than 20 degrees of the outside temperature, unit will freeze up).
Dishwasher won’t drain+
Clean food out of bottom of dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents hard water build up.
Refrigerator too warm or too cold+
Check thermostat, set correctly. Front and back grills clean? Clean out drain hole.
Oven not working+
Check time-bake to be sure the setting on the unit are not preventing the oven from working. An oven set on time-bake WILL NOT HEAT.
Maintenance Emergencies+
If you are in a life threatening situation and fearful for your safety or the safety of your home please immediately call 911. For afterhours, weekends, and holidays emergency maintenance requests, please call our maintenance line: 800-488-0952.
If you continue to have maintenance issues, please make a service request by clicking on Submit Maintenance Request above.